Phil is a male donkey with brown and taupe colored fur and buck teeth. He has a diamond birthmark on his forehead.
He wears a red Hammerhead Hardware shirt with a white hammerhead shark and the words "HAMMERHEAD HARDWARE" on the top and bottom, khaki pants, a green apron, and grey boots.
They also say he looks like Phil the stock boy, who is a donkey, the only real resemblance between him and BoJack is a similar diamond-shaped birthmark on their foreheads. Tamera later informs BoJack, calling him “not BoJack," on Paul Giamatti playing him in FX's biopic about Sarah Lynn.
Later, Eddie agrees with BoJack on how annoying and rude Tamera and Tamara are, with BoJack not wanting to go back to the hardware store due to them.