Henry is an adult male hippopotamus. He has a heavy build with a visible potbelly. He has yellow eyes with black pupils and pink eyelids.
While working at Beast Buy, he wears a uniform of a blue button-down collared polo shirt with a name tag, khaki pants, and shoes. He also wears a watch with a grey strap on his left hand.
Henry is a sales associate at Beast Buy.
BoJack wanted to get Todd re-addicted to the game, to sabotage his rock opera Newtopia Rising, Book I: The Search for a New Utopia.
Henry was also working the register, when BoJack revisited the store, to return the game. BoJack said he lost the receipt, but Henry allowed him to return the game anyway, as he remembered seeing BoJack buy the game previously.